Legal

Privacy Policy

Last updated: May 2026  ·  Effective date: May 2026

PIPEDA CompliantQuebec Law 25CASL CompliantCCPA CompliantCanada-WideNorth America

Table of Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. Legal Basis for Processing
  5. Who We Share Information With
  6. How Long We Keep Your Information
  7. Your Privacy Rights
  8. Cookies & Tracking
  9. How We Protect Your Information
  10. Cross-Border Data Transfers
  11. Candidate-Specific Privacy
  12. Client-Specific Privacy
  13. Children's Privacy
  14. Email & Marketing (CASL)
  15. Changes to This Policy
  16. How to Contact Us

Plain language summary: We collect your information only when you give it to us. We use it to match candidates with opportunities and help employers hire. We do not sell your data. Ever. You can ask us to delete it at any time.

1. Who We Are

Scale Staffing is a Canadian staffing and recruitment company operating across Canada and the United States, connecting skilled professionals with employers across four divisions: Workforce, People & Purpose, Professional & Executive Search, and Power Generation.

Privacy Officer contact:
📧 contact@scalestaffingteam.com  |  📞 +1 416 725 1998

2. Information We Collect

2.1 Information You Provide Directly

2.2 Collected Automatically

2.3 From Third Parties

2.4 Sensitive Information

We only collect sensitive information (professional certifications, security clearance, medical fitness) where legally required for specific roles and with your explicit written consent.

3. How We Use Your Information

For Candidates

For Clients

We do not: sell your personal information, use it for unrelated purposes, send unsolicited marketing without consent, or use automated decision-making without human review.

4. Legal Basis for Processing

Under PIPEDA and applicable provincial laws, we process your information based on: Consent (you submitted a form or application), Contract (fulfilling our services), Legitimate interests (maintaining our database, improving services), and Legal obligation (employment records legislation).

Quebec residents (Law 25): We maintain a privacy impact assessment register and have a designated Privacy Officer. California residents (CCPA): See Section 7 for your specific rights.

5. Who We Share Information With

We do not sell your personal information. Limited sharing occurs:

With Prospective Employers

We will always inform you before submitting your profile to any employer and seek your approval for each submission.

With Service Providers

Legal Requirements

We may disclose information if required by law, court order, or regulatory authority.

6. How Long We Keep Your Information

You may request deletion at any time. We will comply within 30 days except where legally required to retain.

7. Your Privacy Rights

Right to Access

Request a copy of all personal information we hold about you. Provided within 30 days at no charge.

Right to Correction

Request correction of any inaccurate or incomplete information we hold.

Right to Deletion

Request deletion of your personal information. Complied with within 30 days unless legally required to retain.

Right to Withdraw Consent

Withdraw consent to processing at any time without affecting prior processing.

Right to Data Portability

Request your data in a structured, machine-readable format.

Right to Object

Object to processing for certain purposes including direct marketing.

Filing a Complaint

Submit requests to: contact@scalestaffingteam.com with subject "Privacy Request". Response within 30 days.

8. Cookies & Tracking

Essential Cookies

Required for website function. Cannot be disabled. No personal data stored.

Analytics Cookies

We use Google Analytics with anonymized, aggregated data. Opt out at: tools.google.com/dlpage/gaoptout

Managing Cookies

Control cookies through your browser settings. Visit allaboutcookies.org for guidance.

9. How We Protect Your Information

In the event of a data breach posing real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner within 72 hours as required by PIPEDA.

10. Cross-Border Data Transfers

As a company serving Canada and the United States, your information may be stored or processed in both countries. Our service providers (Zoho, Supabase, Netlify) may store data in Canada, the US, or other jurisdictions. We ensure appropriate contractual safeguards are in place for all cross-border transfers.

11. Candidate-Specific Privacy

Consent to Be Represented

By submitting your application, you consent to us reviewing your qualifications. We will always inform you and seek your explicit approval before submitting your profile to any specific employer.

Right to Withdraw from Our Database

Email contact@scalestaffingteam.com at any time to be removed. Confirmed within 5 business days.

Background Checks

We obtain written consent before initiating any background check, explain what will be checked, provide you with a copy of results, and allow you to respond to adverse findings before any hiring decision.

12. Client-Specific Privacy

Business contact information of your employees is used solely to manage our relationship. We treat all information shared during a retained search or staffing engagement as strictly confidential and do not share it with other clients or third parties.

13. Children's Privacy

Our services are for adults aged 18 and over. We do not knowingly collect information from anyone under 18. Contact us immediately at contact@scalestaffingteam.com if you believe we have inadvertently done so.

14. Email & Marketing (CASL)

We comply with Canada's Anti-Spam Legislation. We only send commercial electronic messages with your express consent or where implied consent applies under an existing business relationship. Every marketing email includes an unsubscribe link. Requests processed within 10 business days.

15. Changes to This Policy

When we make material changes, we will update the date at the top of this page, post a notice on our website for at least 30 days, and where required by law, notify you by email.

16. How to Contact Us

Scale Staffing — Privacy Officer
📧 contact@scalestaffingteam.com
📞 +1 416 725 1998 (Nadia Ciani, President)
🌎 scalestaffingteam.com

We acknowledge requests within 5 business days and resolve within 30 days. If unresolved, you have the right to escalate to the applicable privacy regulator (see Section 7).